Returns

30-Day Money-Back Guarantee

We want you (and your pup) to feel completely confident trying our traction socks.

If you’re not 100% satisfied with your order, you may return it within 30 days of delivery for a full refund.

How to Start a Return

To return your socks, please mail them back in a secure package to the address below and email us your tracking number once shipped:

Return Address:
16767 Bernardo Center Drive, #27461
San Diego, CA 92128
United States

Please note: customers are responsible for return shipping costs, and we do not provide prepaid return labels at this time.

Original shipping costs are only refunded if your item arrived damaged, faulty, or not as described. We do not refund original shipping costs for returns due to buyer’s remorse.

Once your return is received, we’ll process your refund as quickly as possible.

If you have any questions, our support team is always happy to help.